At SMSOUQ, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal details: name, email, phone number, shipping/billing address.
  • Payment information: processed securely through trusted payment gateways (we do not store card details).
  • Usage data: cookies, IP address, and browsing behavior to improve your shopping experience.

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate updates, promotions, or service information.
  • To improve our website, services, and product offerings.
  • To ensure secure payments and prevent fraud.

3. Sharing Your Information

We do not sell or rent personal information. Data may be shared only with:

  • Trusted third-party service providers (shipping, payment, analytics).
  • Legal authorities, if required by law.

4. Cookies

We use cookies to personalize your shopping experience and analyze website performance. You can manage cookies through your browser settings.

5. Data Security

We use SSL encryption and industry-standard practices to keep your data safe.

6. Your Rights

You can request to access, update, or delete your personal information anytime by contacting us at Email: info@smsouq.ae or Phone: +971525243567